Hiring a professional and reliable plumber is essential for the success of both small and large scale plumbing projects. How can you find out whether a plumber is reliable and professional? Some people result to trial and error. But a better way is to probe them tactically.
6 Questions To Ask a Plumber Before Hiring Them
1. Are you licensed?
Licensing in any field is geared at protecting the public interest and setting standards of operations. In the UK, it is a requirement for plumbers to be licensed in order to operate a plumbing company. For one to be licensed, there are qualifications that must be met including specific training.
Licensing is evidence of being professionally trained. Unlicensed plumbers lack the expertise to excellently accomplish a plumbing task. Ask a prospective plumber for their license number and licensing documents.
2. Are you insured?
Plumbing poses a high risk of occupational hazards. It is therefore important that the plumber you hire has a valid workers’ compensation cover that protects them against health risks and injuries that may occur. In addition, the plumber should have a liability cover to cover any damage caused on the job site.
3. How long have you been in business?
You want to hire a legit business that is experienced. It is not uncommon to encounter amateur plumbers masquerading as experts. Amateur plumbers are often unqualified and go missing when something goes wrong. Another group of plumbers to be wary of are companies that closed down due to bad reputation only to resurface under a new name.
Reliable plumbers have a track record of excellence in project execution and customer care. They have the expertise to handle both small and large projects well. Ask prospecting plumbers to give you references of their past jobs. Speak to past customers to verify the credibility of a plumber before hiring them.
4. How do you expect to be paid?
Some plumbers charge an hourly rate while others charge a fixed rate. In most cases, fixed rate is a better payment plan as some plumbers may take advantage of the hourly rate to overtly prolong the time spent on the project so as to make more money.
For small jobs, it is ideal to pay upon completion of the task. Plumbing companies may suggest payment for every milestone accomplished.
Find out whether the plumber offers free estimates on the job. Some companies charge a non-negotiable amount to come to the premises to assess the project. Like many clients, the trip fee can catch you unawares.
5. Do you offer warranties on your work?
Reputable companies offer reasonable guarantees on their work. However, there are terms and conditions for one to qualify for a guarantee. For instance, upon accessing your plumbing problem, the plumber may notice deeper problems and give you recommendation to attend to them. In the case that you do not honor the recommendation, the guarantee may be deemed in valid.
Ask the plumber about their terms and conditions for guarantees and warranties and adhere to them.
6. Who does the clean up?
Plumbing often create a mess of the project site. Chances are there will be waste from old parts, new part packaging, water and other types of wastes depending on the nature of the job at hand.
While some companies may charge an extra cost for clean up, others offer an all inclusive quote. Find out before hand who does the cleaning work and whether there are additional charges.
Dealing with crook plumbers can be daunting. They often overcharge projects, under deliver and fail to take liability. You do not have to deal with crooks. Use the above questions to interview and recruit only professionals. PlumberHq has a team of dedicated, experienced and professional plumbers to cater to all your plumbing needs.